If you have a Polycom SoundStation conference phone and it does not seem to be working check out the power supply. The power supply for Sound Station and Sound Station Premier often go down leaving the user scratching their heads. Instead of an expensive repair check out the power supply. If the power supply seems to be cold that maybe a sign that the power supply is not functioning. Power supplies usually produce a lillte heat. Polycom sells a universal replacement power supply for all SoundStations.

Purchase your SoundStation univeral power supply here http://www.conferencing-products.com/catalog/product/2200-16020-001.aspx